Terms and conditions

Ordering

The plants in the picture are representative, all the plants delivered will have the same size that stated in the detail. You can choose the plant in the picture in the “special plants” category only.

You will get the order details by email and later, usually within 24 hours, you will get a second email including postage rate and payment details. If you do not receive the confirmation email, please check your Spam or Bulk e-mail folder just in case the confirmation email got delivered there instead of your inbox.

The minimum order excluding shipping costs is € 30.00 (euro).

We will keep the plants for seven days, after this time the order will be canceled.

Shipping

All plants are shipped bare root to reduce shipping costs. Shipping is carried out by postal service with tracking after payment. For other shipping methods, we can provide a quote upon request. Shipping is at the customer’s expense and risk; our responsibility ceases upon delivery of the perfectly packaged plants to the carrier. We are not responsible if the plants are damaged during transport.

Rates may vary based on package dimensions and weight.

Payment

Payment will be made by Paypal or Bank transfer.

International delivery

Shipping only to countries within the European Union, other international deliveries we ask you to contact us in advance. Please check the import regulation of your country. We will not take responsibility for any problems that may arise for that reason. Plants are despatched at customer risk.

Refund

Once the parcel it’s been sent to you, there will be no possibility to amend the order, and will not be any refund if you change your mind about the delivered goods you chose when you placed the order. Please if you have any doubts or questions ask before we send the plants. Being perishable products we can not be held responsible for the viability of the plants after a reasonable period of time.

About our plants 

Our plants have been inspected by the competent authorities responsible for plant species listed in Annex A to Regulation CE338/97 (CITES).

All published material comes from our records if that is not the case the source will be quoted.